Privacy Policy

Freedom Loans (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, services, and applications.

1. Information We Collect
We may collect the following information when you interact with us:
Personal Information: Name, email address, phone number, mailing address, date of birth, ABN, business details.
Financial Information: Mortgage history, property details, loan applications, income information (as provided voluntarily).
Technical Information: IP address, browser type, operating system, and website usage data collected via cookies.

2. How We Use Your Information
Your information is used to:
Provide and manage loan applications, refinancing, and investment services.
Respond to inquiries and communicate updates.
Personalize your experience and improve our services.
Comply with legal obligations and prevent fraud.

3. Sharing Your Information
We do not sell your personal information. We may share it with:
Lenders and financial institutions for loan processing and approvals.
Professional service providers such as accountants or legal advisors.
Regulatory bodies when required by law.

4. Cookies and Tracking
Our website uses cookies and similar technologies to enhance user experience and track website performance. You can manage your cookie preferences through your browser settings.

5. Data Security
We implement industry-standard security measures to protect your data. While we strive to protect your personal information, no online service can guarantee complete security.

6. Your Rights
You have the right to:
Access and correct your personal information.
Request deletion of personal data (subject to legal obligations).
Opt out of marketing communications.
To exercise your rights, contact us at info@freedomloans.net.au or call 1300 364 751.

7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of these sites.

8. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.